Apollo Global Management, Inc.
Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. To learn more, please visit www.apollo.com.
Private Equity • Credit • Real Assets
1001 - 5000 employees
Senior Business Operations Analyst
March 8
Apollo Global Management, Inc.
Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. To learn more, please visit www.apollo.com.
Private Equity • Credit • Real Assets
1001 - 5000 employees
📋 Description
• Reporting directly to the CFO, the Senior Business Operations Analyst will be a key strategic partner in driving efficiency and performance across professional services, sales, finance, and security operations (SOC). • This high-impact role is perfect for a business-savvy, data-driven problem solver who thrives on turning insights into action. • You'll have the opportunity to analyze and develop key business metrics, optimize workflows, and implement best practices that enhance resource allocation, planning, and overall operational efficiency. • Develop and track key performance indicators (KPIs) to measure efficiency, effectiveness, and overall business performance. • Build dashboards and reports to offer real-time insights into sales, finance, and service delivery performance. • Present actionable recommendations to leadership based on data-driven insights. • Assess and improve business processes across professional services, sales, finance, and security operations. • Develop and implement best-in-class operational frameworks to drive efficiency and scalability. • Identify inefficiencies, recommend solutions, and support process automation initiatives. • Identify and implement tools to enhance reporting, forecasting, and data analysis. • Leverage automation to streamline manual processes and improve data accuracy. • Ensure technology solutions support business needs and scalability. • Analyze team utilization rates across professional services and SOC to ensure optimal resource allocation. • Develop capacity planning models to forecast resource needs and improve operational efficiency. • Work with department leads to optimize workload distribution and productivity. • Work closely with SOC, finance, sales, and professional services teams to understand challenges and implement improvements. • Serve as a liaison between operations and leadership, ensuring alignment on strategic initiatives. • Collaborate with IT and automation teams to drive system enhancements that improve reporting and analytics capabilities.
🎯 Requirements
• 10+ years of experience in business operations, process improvement, or analytics, preferable within a cybersecurity services company. • Expertise in utilization analysis, capacity planning, and operational efficiency. • Experience with SOC analysis (e.g., incident triage times, ticket severity analysis) is a plus. • Strong skills in data analysis, reporting, and visualization tools (Excel, Tableau, Power BI, SQL). • Familiarity with CRM, ERP, and financial systems such as Salesforce, NetSuite, Cloud Coach or similar platforms. • Proven ability to work cross-functionally and drive improvements across multiple departments. • Strong project management and problem-solving skills. • Excellent communication and stakeholder management abilities. • 5-7+ years of experience in sales operations, financial analysis, or related roles. • Ability to translate complex data into actionable business insights.
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