Customer Support Representative, Dutch
March 19
Description
• Managing of incoming calls, E-mails and chat. • Identify and access customers’ needs to achieve satisfaction. • Build relations of trust through open and interactive communication. • Provide accurate, valid, and complete information by using the methods/tools. • Keep records of customer interaction, process customer accounts and file documents. • Follow communication procedures, guidelines, and policies.
Requirements
• Native or near to native Dutch language (C1- C2) • Very good command of English language (B2) • Good MS Office skills • Strong phone contact handling skills and active listening • Excellent communication and presentation skills • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively
Benefits
• Competitive Remuneration package • 14 salaries per year • Extra bonus depending on the performance appraisal • Private life & health insurance • Relocation Cost (for candidates outside Greece)
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