Middle Support Engineer (DevOps)

May 15

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Managed software engineering and R&D teams building top cybersecurity, virtualization and cloud technologies

Kernel and Driver Development • Virtualization and Cloud Computing • Software Reverse Engineering and Research • Digital and Enterprise Security • File System Management

201 - 500

Description

• Act as a point of contact for Tier 1 engineers in the following capacities • Providing guidance and supervision for technical choices and problem-solving efforts • Advanced troubleshooting of issues related to Linux, Kubernetes, AWS, file systems, and virtualization • Developing technical runbooks for common issues/tasks • Manage and oversee a hybrid data center and cloud infrastructure designed for high availability • Ensuring proper monitoring, logging, capacity planning, and reporting for systems and services • Automating system setups and regular maintenance and management tasks using tools like Ansible and Terraform • Maintaining system configurations to uphold their integrity as per defined standards • Participate in Daily Scrum, Sprint Review, and Sprint Retrospective sessions • Handle the team’s ticket queue by prioritizing and promptly addressing a wide array of requests and trouble tickets in a 24/5 environment, escalating when necessary to Engineering and Development teams • Apply effective project management practices for requirement definition, implementation, and documentation • Assist in transitioning from Windows to Linux infrastructure • Create and update comprehensive documentation • Contribute to infrastructure-related projects

Requirements

• At least 2 years of experience in Linux administration within an enterprise environment (preferably RHEL/CentOS based), with a focus on monitoring and troubleshooting • Understanding of main principles of fault-tolerant network solutions • Python/Bash/Powershell scripting • English level – upper-intermediate Nice to have: Kubernetes knowledge, Ansible knowledge

Benefits

• Onboarding: Made for quick and effective adaptation to the company • Remote work or hybrid work according to your needs • Full-time working day • 20 working days of paid annual leave • Paid sick lives • Necessary equipment provided - a laptop, monitor, additional accessories • Attractive salary adapted to your experience • Career advancement and professional growth • Еqual opportunity policies/ fair working practices • Personalized learning approach (mentoring, internal courses, knowledge sharing) • Opportunity to develop your competencies - an experienced team, regular 1:1 with a manager as well as development plan tailored to your needs • High-profile customers • Conversations with a native speaker in English • Free corporate English lessons