November 5
• Collaborate with stakeholders to understand business objectives and requirements. • Analyze current business processes to identify inefficiencies and areas for improvement. • Conduct data analysis to uncover insights and trends related to business performance. • Develop business cases and proposals for process improvement initiatives. • Work closely with project teams to implement process changes and monitor progress. • Document processes, requirements, and solution designs. • Facilitate workshops and meetings to gather feedback and drive consensus. • Provide support to stakeholders during the implementation phase. • Monitor key performance indicators (KPIs) to measure the effectiveness of process changes. • Continuously assess and refine processes to ensure ongoing improvement and alignment with business goals.
• Bachelor's degree in Information Technology, Computer Science, or a related field, preferred. • 1-2 years of experience in business analysis or process improvement roles. • Proven track record of successfully leading process improvement initiatives. • Experience working with cross-functional teams in a collaborative environment. • Nice to have: JIRA, MS Office, Salesforce, D365, BIC Process Design • Ability to analyze current business processes to identify areas for improvement. • Translate business needs into clear and comprehensive requirements documents. • Utilize data analysis tools and techniques to identify trends and patterns. • Identify opportunities for process optimization and automation. • Assess the impact of proposed changes on stakeholders and operations. • Build and maintain relationships with stakeholders at various levels. • Support project managers in planning and executing process improvement initiatives. • Ability to work collaboratively in a team environment. • Effective communication skills. • Attention to detail and accuracy in work. • Eagerness to learn and adapt to new technologies.
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