Customer Education Specialist

October 29

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Arbor Education

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Education • Management Information Systems • Big data • Data visualisation • Technical support

51 - 200 employees

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

Description

• Looking for a communicative and passionate Customer Education Specialist. • Provide expert guidance and support to educational institutions. • Train and consult with schools, support managed services, troubleshoot issues. • Collaborate to drive efficiency and improve educational outcomes. • Deliver the majority of training online, with limited in-person training. • Keep up to date with product, updates, changes to legislation.

Requirements

• Relevant background in the Education sector. • Ability to understand and articulate technology to a range of individuals, including non-technical users. • Excellent presentation and communication skills are essential. • Have a positive approach to learning new things, troubleshoot potential issues and help provide solutions. • Friendly, eager to get stuck in and always willing to help. • Good sense of humour and able to inspire others. • A proven track record in training (Desirable). • Analytical skills (Desirable).

Benefits

• 32 days holiday (plus Bank Holidays). • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay). • Private Dental Insurance. • Access to services such as Calm, Bippit (financial wellbeing coaching) and Health Assured (Employee assistance programme). • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc). • Volunteer with a charity of your choice for a day each year. • Dog friendly offices!