Arcadia
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Healthcare Analytics • Value-based Care • Population Health Management • Care Management • Predictive Analytics
201 - 500 employees
💰 $29.5M Venture Round on 2020-01
Application Enablement Analyst
March 4
Arcadia
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Healthcare Analytics • Value-based Care • Population Health Management • Care Management • Predictive Analytics
201 - 500 employees
💰 $29.5M Venture Round on 2020-01
📋 Description
• Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. • The Application Enablement Analyst will join the Technical Operations team of a healthcare data and analytics software company. • This role reports to the Application Enablement Manager and will involve a combination of client-facing, process improvement, and technical responsibilities. • As a rapidly growing organization, we recognize that agility and scalability are critical to our success. • Our Application Enablement team has the privilege of furthering these principles by both defining and implementing improvements across our product suite. • We are a team of healthcare workflow enthusiasts and operational problem solvers who thrive on tackling some of the most challenging problems in healthcare. • Our analysts are empowered to think creatively about how we deliver value to our clients and collaboratively drive improvements across their portfolio of 2-3 products. • In 3 months, understand the basic structure of each product in your portfolio; build relationships with key resources; implement basic product configuration changes; manage tickets and projects; engage with clients; draft documentation. • In 6 months, own client conversations and apply basic configurations; support implementations; assist with issue triage; own implementation roadmap; advise on product development. • In 12 months, serve as a designated SME; apply advanced configurations; understand workflows; lead client conversations; assume ownership of implementations; drive operational improvements.
🎯 Requirements
• A bachelor’s degree in business, science, technology, or healthcare • 5+ years working experience in technology implementation or product management with a health care focus • Experience working directly with customers in a product implementation or management capacity • Coding experience in SQL • Basic understanding of healthcare quality measure performance concepts and workflows • Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving • Excellent verbal and written communication skills, with a specific ability to discuss complex product concepts with both technical and non-technical stakeholders • General ability to ramp up quickly on technical topics
🏖️ Benefits
• Redesign the way in which Arcadia configures and implements its products • Work alongside the healthcare leaders and innovators that make up Arcadia’s diverse client base • Own the design and implementation of technical configurations across products and clients • Join a mission-driven company that is transforming the healthcare industry and changing the way patients receive care • A supportive and remote work-friendly company with personality and heart • Excellent benefits including Flexible Time Off (~21 day average)
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