Business Systems Analyst - Level III

April 7

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Arch Global Services (Philippines) Inc.

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Arch Global Services (Philippines) Inc. is a company that provides business process outsourcing (BPO) services, primarily focusing on operations and information technology support. Located in the Philippines, they offer cost-effective offshore services to help companies control costs, scale quickly, and maximize productivity through a skilled and educated workforce. Arch Global Services aims to build dedicated offshore partnerships with businesses to address their operational needs effectively, ensuring no language barriers with their young, professional team. They emphasize their role as a partner in enhancing business efficiency by offering necessary and exceptional outsourcing services.

Provides IT • Finance and Actuary support for Insurance • Reinusrance and Mortgage Insurance clients

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

📋 Description

• The Business Systems Analyst III is responsible for collaborating with the business system owners, and users to capture the right business requests and accurately translating them to specifications. • The incumbent performs a liaison function between the business users, software engineers and QA analysts for implementing software solutions. • The incumbent will help populate the roadmap, drive prioritization of the backlog, and ensure stories are detailed enough for development to be planned for. • Work with the business stakeholders to drive the roadmap and prioritize initiatives. • Work with the business stakeholders to accurately capture all stakeholder requests and translate them into system specifications. • Work with software engineers to ensure that the engineering realization is in accordance with the functionality desired in the roadmap. • Work with the testers to ensure that all software components are tested adequately and participates in Quality Assurance testing as the IT workload requires. • Provides guidance to stakeholders on what functionality is possible and in what sequence of delivery. • Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them. • Liaise with other project and program areas to coordinate interdependencies and resolve issues. • Analyzes, maps, and communicates current state and future state business processes. • Supports stakeholders in the resolution of in-depth user questions and issues. • Maintains a working knowledge of new technology and business analysis standards & practices.

🎯 Requirements

• Ability to think strategically and tactically to translate long term goals into releasable components. • Self-starter able to accomplish tasks with minimal oversight. • In depth knowledge of business analysis processes, techniques, and work products. • Advanced knowledge and understanding of underwriting improvement and digital enablement (portals and APIs). • Understanding of experience with user experience design for web applications. • Experience in Agile software development processes • Excellent analytical, problem solving and organizational skills. • Excellent interpersonal and communication skills to effectively collaborate and convey information to stakeholders and software engineers and testers. • Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bug/issues. • Strong customer service skills to provide stakeholder systems support on high level issues. • Excellent understanding of how technology impacts the business. • Excellent team player with a proven background of individual contribution. • Excellent interpersonal, documentation, communication, and presentation skills.