Business Operations Associate

Yesterday

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Logo of Arch Global Services (Philippines) Inc.

Arch Global Services (Philippines) Inc.

Arch Global Services (Philippines) Inc. is a company that provides business process outsourcing (BPO) services, primarily focusing on operations and information technology support. Located in the Philippines, they offer cost-effective offshore services to help companies control costs, scale quickly, and maximize productivity through a skilled and educated workforce. Arch Global Services aims to build dedicated offshore partnerships with businesses to address their operational needs effectively, ensuring no language barriers with their young, professional team. They emphasize their role as a partner in enhancing business efficiency by offering necessary and exceptional outsourcing services.

Provides IT • Finance and Actuary support for Insurance • Reinusrance and Mortgage Insurance clients

1001 - 5000 employees

🤝 B2B

🏢 Enterprise

📋 Description

• Night Shift • The operations analyst (Business Operations Associate) is responsible for interpreting, analyzing, and processing various activities in support of property and casualty insurance operations. • The candidate will need to perform activities with a high degree of accuracy and consistently meet service level requirements. • Interpret data, analyze results and process transactions in various systems in support of the following areas: Submission Clearance, Policy & Endorsement rating and Issuance, Compliance, Auto, Other operations, as needed • Prepare and issue documents and reports accurately, as per specifications • Interact with team and customers as required to complete deliverables • Communicate issues or queries on a timely basis to ensure quick resolution • Assist with troubleshooting and improving processes, as needed

🎯 Requirements

• Bachelor’s degree • Strong verbal/written communication with fluency in the English language • Strong analytical and problem-solving ability • Detail and quality minded • Collaborative and team-oriented with ability to execute within an international team • Superior knowledge of Excel and Word • Excellent communication and interpersonal skills • Flexible with changing requirements and ability to learn new processes quickly

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