Virtual Facilitator - Automotive Service

2 days ago

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Ardent

Learning Strategy Consulting β€’ Automotive Sales and Service Training β€’ Custom Content Development β€’ Product Knowledge Portals β€’ eLearning, Instructor-Led, Social, Informal, Mobile, Blended

51 - 200

Description

β€’ Deliver a combination of Service (primary) and Sales (secondary) courses to dealership personnel β€’ Prepare for sessions by arriving early to test all technology and functionality (audio, etc.) β€’ Effectively introduce the session by greeting participants by name when they join β€’ Deliver content in an engaging way by using hand raising to confirm that the participants are following along with you

Requirements

β€’ Proven experience in automotive service operations and process development β€’ Knowledge of standard dealership practices and processes as well as key personnel positions in both Sales and Service β€’ Understanding of adult learning theory and practice, i.e. objectives, measurement, evaluation, etc. β€’ Understanding of management practices, i.e. organizing, evaluating, and directing

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