ASAPP
ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.
Artificial Intelligence • Contact Center • Customer Experience • Digital Transformation • Call Centers
Lead Backend Engineer - Core Chat
April 14
ASAPP
ASAPP is a company focused on enhancing contact center operations through the implementation of advanced generative AI technology. Their solutions include the GenerativeAgent™, which automates complex interactions and boosts productivity by providing real-time assistance to support agents. ASAPP offers tools for speech analytics, self-service insights, and quality management, aiming to improve customer service efficiency while reducing agent turnover. By leveraging artificial intelligence, ASAPP aims to transform customer experiences and agent empowerment in some of the world's largest contact centers, providing seamless integrations and scalable support that mimics top-tier human agents.
Artificial Intelligence • Contact Center • Customer Experience • Digital Transformation • Call Centers
📋 Description
• At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. • We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. • You’ll have strong experience with either Go, Python, C++, Java, Node.js or Ruby. • If you thrive in an environment of deep thinking, impactful research, and startup-paced execution, ASAPP is the ideal place for you. • As our operations keep growing, we encourage applicants from all locations in Argentina to apply.
🎯 Requirements
• 5+ years experience building software with either Python, Java, Go, or C++ (we use Go, but we'll teach you if you haven't used it) • Self-learner, independent, and have outstanding problem-solving skills • Excellent written and verbal communication skills • Totally comfortable with all aspects of backend engineering
🏖️ Benefits
• Competitive compensation • Stock options • OSDE 410 for the family group • Wellness perks • Learning & development stipend • Mac equipment • 3 weeks of vacation • English lessons
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