ASL HR Solutions
HR Software • Payroll • Time & Attendance • Compensation Planning • Performance Management
51 - 200
Technical Support Analyst
4 days ago
ASL HR Solutions
HR Software • Payroll • Time & Attendance • Compensation Planning • Performance Management
51 - 200
Description
• The Technical Support Team Lead provides technical support and assistance pre and post implementation. • Conduct remote software installations while communicating in English and French if possible. • Learn all ASL HR applications to diagnose client issues. • Ensure escalated client concerns are resolved and manage internal bug tracking. • Use JitBit Help Desk tools for research and resolution. • Communicate effectively with internal/external clients at all levels.
Requirements
• At least 2 years of experience providing end user application support • IT degree or diploma • SQL knowledge • Expert in MS Excel • At least 1-2 years experience with software deployment and updates
Benefits
• Hybrid Schedule (50/50- office/home) • Professional work environment • Flexibility to learn something new every day
Apply NowSimilar Jobs
November 5
Urbint
51 - 200
Provide AI software support for enterprise customers to enhance safety and prevention.
🇨🇦 Canada – Remote
💵 C$60k - C$70k / year
💰 $60M Series C on 2021-08
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
October 10
Flashpoint
201 - 500
Provide technical support for customers using Flashpoint's threat intelligence platform.
🇨🇦 Canada – Remote
💵 $78.6k - $94k / year
💰 $6M Series D on 2019-10
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
September 27
ProviderSoft
11 - 50
Support clients using ProviderSoft's SaaS ERP solution for early childhood development.