Content Designer

6 days ago

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Assembled

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Description

• Assembled is building software to transform and elevate customer support teams. • Join Assembled as the first Content Designer to build a consistent vocabulary for our products. • Partner with teams to create documentation and improve user experiences for our software. • Organize and maintain technical documentation for user learning and onboarding.

Requirements

• 4+ years experience in content design or UX writing experience for business software, including writing for a product experience, and crafting content strategy and style guides for product. Better yet if you have prior startup experience. • Technically curious: you are skilled at asking questions, auditing features, and doing hands-on research to learn about complex domains and user needs. You’re excited to put generative AI technology to work wherever it makes sense. (Healthy skepticism is ok too!) • Opinionated and ambitious about UX: you’re determined to build great experiences with whatever tools make sense, and you’re driven above all by user needs and customer impact. Language is your primary tool, but you have ideas and opinions about information architecture, product, and design more broadly. • Adept at distilling complexity through words: you know how to use language to simplify and clarify complex ideas — to turn chaos into order. • Self-motivated, pragmatic and collaborative: you know how to prioritize, preferring progress and impact over perfection. You work constructively with colleagues without getting stuck waiting for input.

Benefits

• Generous medical, dental, and vision benefits • Paid company holidays, sick time, and unlimited time off • Monthly credits to spend on each: professional development, general wellness, Assembled customers, commuting and community-support agriculture (CSA) • Paid parental leave • Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices • 401(k) plan enrollment