Client Success Lead
November 28
Description
• From the CEO • Remote opportunity, candidates must be located in North or South America • The Assistant Launch team helps busy professionals buy back their time by leveraging world-class Executive Assistants. • In this position, you’ll be the linchpin of our client support team and support our EAs. • Lead & Mentor, build playbooks, champion client satisfaction, and optimize processes.
Requirements
• Experience: 2+ years as an Executive Assistant or in a similar role, preferably with team management experience. • Skills: Strong organizational, communication, and interpersonal skills, with proficiency in CRM and project management tools. • Leadership: A natural mentor and motivator, you bring out the best in others. • Tech-Savvy: Comfortable with tools like Salesforce, Redtail, and Monday.com, and eager to integrate new technologies.
Benefits
• Fully Remote: Flexibility to work from anywhere. • Competitive Compensation: Based on experience and performance. • Career Growth: As we expand, so do your opportunities for advancement. • Flexible PTO & Health Insurance: Supporting your work-life balance and well-being.
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