Compliance Business Technical Specialist
September 15
Description
• The Compliance Business Technical Specialist is responsible for the strategic development and maintenance of LCGA systems and automated processes. • Supports existing systems and processes through administration and troubleshooting of issues, and enhances existing systems and processes through analysis, design, testing, and implementation. • Manages projects that range in complexity through various stages of development, serving as liaisons between Ethics & Compliance, Assurant Corporate Technology, software vendors, and Procurement to provide solutions utilizing the latest technology available. • Responsible for resolving production/staging issues and support system upgrades for systems utilized in the E&C areas. • Analyzes, gathers, and documents requirements for business and Ethics & Compliance goals. • Completes periodic quality assurance measures on E&C system processes, while being responsible for maintenance of system files and tables and troubleshooting issues. • Conducts system testing, prepares test plans, coordinates user testing for E&C system implementations, upgrades and/or product changes. • Provides compliance guidance in the formulation and coordination of an end-user training strategy, and when appropriate, develops and delivers such training.
Requirements
• Bachelor's degree in business, related field or 6 years of field experience. • 4 years of enterprise-level reporting experience. • 2 years of data analysis experience. • 2 years IT system support experience including project planning and tracking, risk and issue identification, and testing methodologies. • 4 years of experience supporting technical systems. • 4 years of process conceptualization, development, and implementation. • 4 years of advanced Microsoft Excel. • Strong written and verbal communication skills. • Ability to lead and motivate team. • Strong organizational and time management skills. • Skilled at organizing and translating information into clear written documentation; articulating complex concepts and processes in writing. • Proven ability to effectively research subject matter.
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