Assurant
Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.
specialty insurance • extended service products and related services • renters insurance • lender-placed homeowners insurance • flood insurance
Senior Business Systems Analyst
March 11
Assurant
Assurant is a global company specializing in providing consumer-centric support and protection services. With a presence in over 21 countries across regions like North America, Europe, Latin America, and Asia-Pacific, Assurant helps over 300 million consumers through services like technology protection, claims resolution, and financial services. The company emphasizes innovation, remote work opportunities, and global collaboration, with teams skilled in technology, claims, customer service, and finance. Assurant offers a competitive benefits package and is committed to equal employment opportunities and work-life balance.
specialty insurance • extended service products and related services • renters insurance • lender-placed homeowners insurance • flood insurance
📋 Description
• Reporting to the Production Support Manager, Europe • Lead elaboration activities in a multi-functional IT team • Investigate impacts on production applications • Identifying root cause, writing user stories, supporting teams through remediation • Perform root-cause and impact analysis on production issues • Initiate elaboration meetings • Partner with scrum teams to understand impacts • Use visual models to clarify complex concepts • Monitor main business services through technical monitoring tools • Ensure quality of T2 investigation contains data and supporting materials
🎯 Requirements
• Fluent in German and English language, both written and verbal • Bachelor / Technical degree in any Information Technology field • Experience working in IT, business systems analysis • Experience dealing with customers - internal or external in any capacity • Experience working in a large organisation and the level of system stability expectation • Experience with Incident, Problem and Change Management principles • Advanced comprehensive knowledge of distributed environments • Excellent decision making skills, ability to escalate, ability to overcome resistance or pushback • Comprehensive knowledge of all phases of SDLC • Proficiency with Personal Computers and Microsoft Office, Microsoft SQL and Microsoft TFS • Familiarity with Agile development methodologies • Experience with Issue tracking and ALM tools • Familiarity with Service Oriented Architecture • Familiarity with the Insurance industry
🏖️ Benefits
• Bonus Scheme • Pension Scheme • Car Allowance • Mobile phone & laptop • Flexible Working • Internal Wellbeing Programme • Learning and Development opportunities
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