Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.
Amplified Enterprise Productivity and Employee Satisfaction • IT End User Support • Asset Management • Network Operations Support • Contract Management
January 9
Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.
Amplified Enterprise Productivity and Employee Satisfaction • IT End User Support • Asset Management • Network Operations Support • Contract Management
• AI & Automation Consultant Role • Responsibilities include AI & Automation Solution design. • Collaborate with IT ops SME, process consultant to identify opportunities & solutions. • Business process automation solution design. • Collaborate with domain consultant for overall opportunities and solution. • Automation opportunity assessment and sprint planning. • Contribute to Solution Consulting assignments for presales and execution. • Design / Identify Tools and Platforms requirement for AI & Automation solutions, including effort estimations, ROI, and program planning. • Participate in proposal defense in coordination with Sales / BD team. • Demos of IPs, & Technical discussions with customers / prospects. • Contribute to Analyst reviews, Webinar, POVs, Whitepaper, KM etc. • Build Demo use cases and Case Studies for solutions.
• Minimum 4 years of IT Operation (Apps/Infra operations) experience with at least 2 years of Solution Architect experience , preferably IT Ops Production support / Cloud Ops/Application support. • AIOps Automation Solution Architect will be an added advantage. • Should have proven experience as a solution architect and have participated in RFP/RFI solution responses(including effort estimations) and Proposal defense, demoing solutions. • Should have proven experience in IT Service management processes and practices (e.g. ITIL, CMMI, PRINCE) • Strong communication skills interact with Sales, Architects, delivery leads with ability to communicate both business and technology SMEs • Ability to collaborate with multiple stakeholders to get things done mainly with line of influence. • Should be open for short term travels; Should be open to extend support hours and be available for customer calls in late evenings. • Knowledge in ITOPS/AIOPS and Automation methodologies / platform trends is desirable • Knowledge in AI/ML, Gen AI and Agentic AI. • Hands on Automation implementation experience will be added advantage • Knowledge on AIOps tools like ServiceNow ITOM, Moogsoft, ScienceLogic etc. will be added advantage. • Hands on to at least one RPA tool will be added advantages.
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