Senior Software Engineer - Full Stack

February 8

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Logo of Astreya

Astreya

Astreya is a leading global provider of IT Managed Services and Technology Solutions, known for its innovative approach to digital engineering and IT logistics. The company focuses on empowering businesses to excel in today's dynamic digital landscape by maximizing productivity and fostering innovation. Astreya offers a range of services including Data Center & Network Management, Digital Workplace Services, Next-Gen Digital Engineering, and Cybersecurity Services. With a commitment to excellence and a focus on operational frameworks, Astreya aims to transform technology into a valuable strategic asset for organizations worldwide.

Amplified Enterprise Productivity and Employee Satisfaction • IT End User Support • Asset Management • Network Operations Support • Contract Management

1001 - 5000 employees

Founded 2001

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

📋 Description

• The Software Engineer designs, develops, troubleshoots and debugs software programs for enhancements and new products. • They will also develop software and tools in support of design, infrastructure and technology platforms. • Provide administration, development, and application support for end users • Design, develop, code, test and debug system software • Design and implement software of embedded devices and systems from requirements to deployment • Review code and design • Configure and integrate third-party software components and technologies • Perform root cause analysis of network, operating system, and other issues related to how technical solutions operate in customer environments • Address and resolve escalated software bugs and bug reproduction requests; logging of all incidents and requests; engaging other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility • Log and track incidents and requests from identification through to resolution as per established policies • Provide limited after hours and on-call support as needed • Lead the review and development of test documentation • Train and mentor others • Work with stakeholders and cross-functional teams on projects and initiatives • Other duties as required.

🎯 Requirements

• Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience • Networks with key contacts outside own area of expertise • Determines methods and procedures on new assignments and may coordinate activities of other personnel • Experience working with various development programs • Ability to quickly learn customer support processes, tools and techniques • Understanding of how to configure third-party software components and technologies • Ability to perform root cause analysis of network, operating system, and other issues • Excellent communication skills in English (both speaking and writing) • Ability to collaborate and work remotely including use of communication tools • Ability to multi-task and self-organize including prioritization of activities • Experience using monitoring systems • Attention to detail

🏖️ Benefits

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only • Dental provided through Cigna (DPPO & DHMO options) • Nationwide Vision provided through VSP • Flexible Spending Account for Health & Dependent Care • Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) • Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera • Corporate Wellness Program • Employee Assistance Program • Wellness Days • 401k Plan • Basic Life, Accidental Life, Supplemental Life Insurance • Short Term & Long Term Disability • Critical Illness, Critical Hospital, and Voluntary Accident Insurance • Tuition Reimbursement (available 6 months after start date, capped) • Paid Time Off (accrued and prorated, maximum of 120 hours annually) • Paid Holidays • Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

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