May 12
• Manage projects, communicate directly with clients, and ensure high levels of client-satisfaction • Provide clients with daily status updates and resolve inefficiencies to help streamline processes • Recommend and suggest solutions to clients to meet project’s requirements • Complete projects on schedule and within budget • Ensure surveys are programmed correctly by testing links and verifying data • Work with and manage multiple vendors and internal recruiting teams • Set up projects for field including sample selection, volume and managing re-directs • Monitor and report progress during field; identify and resolve issues that may arise • Act as a liaison between internal and external client field management teams to ensure adherence to quota plans • Debrief with field teams to identify inefficiencies; identify and implement future process improvements and best practices • Work with supervisor to verify project revenue and expenses
• Exceptional organizational and time management skills • Resourceful and able to work independently with minimal direction • Strong oral and written communication skills • Team player with a proven ability to build and maintain strong working relationships • Task motivated • 2 – 4 years field operations experience in the market research industry is preferred, but not required • Experience working in a remote environment • High Proficiency with Microsoft Office applications • Bachelor’s Degree or Equivalent Experience
• Provide clients with daily status updates and resolve inefficiencies to help streamline processes • Ensure surveys are programmed correctly by testing links and verifying data • Work with and manage multiple vendors and internal recruiting teams • Set up projects for field including sample selection, volume and managing re-directs • Monitor and report progress during field; identify and resolve issues that may arise
Apply NowMarch 12
Manage the entire project lifecycle for a leading digital asset trading exchange.