AutoRABIT
AutoRABIT is a company specializing in automated DevSecOps solutions specifically for Salesforce environments. It offers a variety of products and services aimed at enhancing security, compliance, and productivity for enterprise teams using Salesforce. These include automated release management, data protection, static code analysis, and visual analytics tools. AutoRABIT's solutions are designed to support rigorous data security regulations and ensure quality in application releases. The company's offerings are built to provide deep automation and visibility into the Salesforce DevOps pipeline, catering to industries such as banking, healthcare, and life sciences.
Salesforce Release Management • Salesforce Continuous Integration • Salesforce Data Loader • Salesforce Test Automation • Release Automation
IT Helpdesk Specialist - Contract
March 20
AutoRABIT
AutoRABIT is a company specializing in automated DevSecOps solutions specifically for Salesforce environments. It offers a variety of products and services aimed at enhancing security, compliance, and productivity for enterprise teams using Salesforce. These include automated release management, data protection, static code analysis, and visual analytics tools. AutoRABIT's solutions are designed to support rigorous data security regulations and ensure quality in application releases. The company's offerings are built to provide deep automation and visibility into the Salesforce DevOps pipeline, catering to industries such as banking, healthcare, and life sciences.
Salesforce Release Management • Salesforce Continuous Integration • Salesforce Data Loader • Salesforce Test Automation • Release Automation
📋 Description
• We are looking for an IT Helpdesk Specialist who will be a member of the IT Infrastructure Systems team. • Responsible for maintaining our daily IT operations, to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. • Delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security. • Respond to and resolve IT issues using the Helpdesk Ticket system. • Install, configure, and maintain Operating systems, Application software, System Management tools. • Prepare and Maintain documentation within Alteris Confluence. • Manage accounts in Office 365, and other systems used by AutoRABIT. • Troubleshoot hardware and software errors by running diagnostic tools, documenting problems and resolve the issues on priority. • Work on Anti-Virus and Anti-Spam mails and attachments. • Immediate response and action required on daily issues raised. • Coordinate with Internet Service providers to keep the connections stable. • Coordinate with Vendors to resolve application issues.
🎯 Requirements
• Good communication skills and should have fluency in English. • Should be flexible to work in shifts. • Knowledge on Windows and Linux Operating systems installation, configuration, and troubleshooting. • Knowledge on Networking devices like Routers, Switches Servers, VMs etc. • Knowledge on troubleshooting basic hardware and software issues of Laptops, Desktops. • Knowledge in Azure and experience with MDM (Mobile Device Management) systems • Knowledge on Powershell, Python, Bash and Microsoft Graph, Win 32 API, scripting, BASH, Shell, Automation. • Willingness to learn new technologies as per organizational need. • CCNA certificate is an added advantage.
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