Salesforce Administrator
October 31
Description
• Proactively gather details to resolve day-to-day Salesforce-related issues. • Perform configuration tasks, manage permissions, and build flows as needed. • Ensure security settings comply with company policies and best practices. • Participate in cleanup initiatives to align the Salesforce org with best practices. • Troubleshoot and resolve user issues for effective Salesforce utilization. • Investigate and resolve user-reported issues and improve the system. • Maintain detailed documentation for Standard Operating Procedures (SOPs). • Collaborate on quality assurance testing to verify functionality and performance. • Support efforts to refine SOPs, processes, and standards. • Assist with ongoing administrative tasks, including license and user management. • Provide clear updates and documentation to stakeholders.
Requirements
• Bachelor’s degree in computer science, information systems, or related field preferred. • 4+ years of experience in Salesforce administration, focusing on technical issue handling. • Deep understanding of Salesforce best practices, particularly in security and Lightning. • Familiarity with Agile/Scrum methodologies. • Strong problem-solving skills with ability to independently address common issues. • Experience building reports, joined reports, and dashboards. • Excellent documentation skills for clear and concise technical documents. • Strong communication skills to collaborate effectively with technical and non-technical stakeholders. • Familiarity with tools like Jira for issue tracking and project management. • A passion for the Salesforce ecosystem and keeping updated on Salesforce developments.
Benefits
• Transformative Opportunities: Be part of a transformative company offering numerous growth and development opportunities. • Inclusive Culture: Join a diverse and supportive community where your contributions are valued. • Flexible Work Options: Work how you work best—remotely, hybrid, or from our office. • Future Security: We invest in your future with a comprehensive pension plan, contributing 20% towards your direct insurance. • Celebrating Milestones: Enjoy special bonuses for significant life events. • Wellness Programs: Monthly relaxation sessions in Landau to help you unwind. • Sustainable Commutes: Promote a healthy lifestyle with our bike leasing program. • Continuous Learning: Access language learning opportunities for personal and professional growth.
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