SAP Basis and IT Service Management Specialist
December 10
Description
• Job Title: SAP Basis and IT Service Management Specialist • Hiring Location: Netherlands • Duration: 11-Months Contract • Working Mode: Fully Remote • MUST HAVE: • Technical Skills • Strong knowledge of IT Service Management, SAP Basis and SAP Applications • Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers • Working experience with SAP HEC, SAP S/4HANA or any other cloud solution. • Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics • Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution • Soft Skills • Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making • Excellent communication skills (written and verbal) • Understanding of escalation handling and procedures with customers while proactively working with internal teams towards arriving at a resolution • Experience in working with cross-cultural and cross-functional teams or individuals • Proficiency in English (Written and verbal), additional (local) languages are a plus/on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages. • GOOD TO HAVE: • Technical Skills • Cloud architecture and IT technical infrastructure know-how • Knowledge of/certification in one of Azure, AWS or GCP fundamentals • Experience with Migration, Upgrade projects esp. on S/4H Cloud. • Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals is a plus