Patient Financial Services Representative

2 days ago

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Banner Health

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hospital care • home care • hospice care • nursing registries • surgery centers

10,000+

Description

• The Claims Follow Up Patient Financial Services Representative CBO will be responsible for researching complex accounts with billing issues. • Works as a member of a team to ensure timely reimbursement for services. • Develops strong working relationships with assigned business units, hospital departments, and provider offices. • Responds to incoming calls and makes outbound calls as needed to resolve billing issues.

Requirements

• High school diploma/GED or equivalent working knowledge. • Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. • Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently. • Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. • Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required. • Work experience with the Company’s systems and processes is preferred. • Previous cash collections experience is preferred. • Additional related education and/or experience preferred.