BART, A Portside Company
BART is an intuitive web-based private aviation software designed for charter and corporate operations. This platform provides comprehensive solutions for scheduling, recordkeeping, and reporting, catering to the needs of over 500 operators, 7,000 aircraft, and 16,000 crew members. With features like real-time schedule management, an online portal for passengers, and mobile-friendly access, BART aims to streamline operations for flight departments and enhance communication with clients. The software also integrates with various aviation software platforms, ensuring a seamless experience for users.
private aviation • private jets • private flying • aviation • software development
Senior Customer Success Agent
February 10
BART, A Portside Company
BART is an intuitive web-based private aviation software designed for charter and corporate operations. This platform provides comprehensive solutions for scheduling, recordkeeping, and reporting, catering to the needs of over 500 operators, 7,000 aircraft, and 16,000 crew members. With features like real-time schedule management, an online portal for passengers, and mobile-friendly access, BART aims to streamline operations for flight departments and enhance communication with clients. The software also integrates with various aviation software platforms, ensuring a seamless experience for users.
private aviation • private jets • private flying • aviation • software development
📋 Description
• Manage a portfolio of customer accounts, understanding their unique business objectives and ensuring those objectives are achieved. • Build and maintain strong customer relationships, overseeing the onboarding process to set new customers up for success with our products. • Deliver training and demo sessions to customers as needed to ensure effective product use. • Drive renewals, upsells, and cross-sell opportunities by working closely with customers to align their needs with our offerings. • Monitor customer health and proactively address potential issues to maintain high satisfaction and retention rates. • Collaborate with product management and development teams to address customer requests and feedback. • Provide comprehensive support services, including configuring the portal, analyzing financials to establish import procedures, verifying imported data, conducting demo sessions, and guiding customers through the entire deployment process.
🎯 Requirements
• 2+ years of experience in international customer care • Understanding of financial analysis, auditing, or accounting • Upper-Intermediate English level or higher • Proficient in Excel and/or Google Sheets • Degree in Science • Neat, capable of working with a large volume of numbers • Punctual and self-motivated, able to deliver results working in a distributed team • Diplomatic and tactful
🏖️ Benefits
• 25 paid working days off • Competitive compensation • Initial training within the existing customer success team • Fully remote work model • Young, but well-established product company with a product-market fit, fast-growing customer base, a modern and well-maintained code base, and no red tape or bureaucracy; we value everyone’s ideas and contributions • Small, friendly, experienced and highly professional team with a track record of building successful software businesses • Company laptop
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.