Join our Facebook group
👉 Remote Jobs Network
Bazaarvoice
Building smarter shopper experiences across the entire customer journey.
eCommerce • Retail • user-generated content • Brands • Shopper Advertising
1001 - 5000
đź’° $6.7M Post-IPO Equity on 2012-11
Client Success Manager - SMB
August 30
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success
đź—˝ H1B Visa Sponsor
Bazaarvoice
Building smarter shopper experiences across the entire customer journey.
eCommerce • Retail • user-generated content • Brands • Shopper Advertising
1001 - 5000
đź’° $6.7M Post-IPO Equity on 2012-11
Description
• Critical client-facing role managing a portfolio of accounts • Drive adoption, increase satisfaction, and identify opportunities for expansion • Advise clients on maximizing value from Bazaarvoice products • Observe trends and develop best practices • Manage client lifecycle using productivity tools • Promote new feature adoption to enhance client satisfaction
Requirements
• 3-5 years in an entry level account management or client-facing role • Skillful in time management, organizational systems, and prioritization • Sufficient in meeting deadlines and expectations with minimal supervision • Basic experience with Microsoft Office and Google suites • Confident and solid written and verbal communication • Comfortable communicating across multiple methods with both known and unknown points of contact • Curious mindset and strong desire to learn • Experience with Gainsight a plus, but not required • Experience with software, online and/or other marketing/eCommerce technologies a plus, but not required
Apply NowSimilar Jobs
August 30
Gaggle
51 - 200
Gaggle Customer Success Manager supporting student safety and wellbeing in school districts.
August 29
Ceros
201 - 500
Manage customer success and drive value with Ceros' platform.
🇺🇸 United States – Remote
đź’µ $70k - $100k / year
đź’° $100M Private Equity Round on 2020-07
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success
August 29
Prompt Therapy Solutions Inc
11 - 50
Support customer success in automated healthcare software company.
🇺🇸 United States – Remote
đź’µ $60k - $80k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
August 29
Manage customer success for a cloud integration technology company.