Content Analyst - Native German Speaker

November 13

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Bazaarvoice

WebsiteLinkedInAll Job Openings

eCommerce • Retail • user-generated content • Brands • Shopper Advertising

1001 - 5000

💰 $6.7M Post-IPO Equity on 2012-11

Description

• About Bazaarvoice • At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. • The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. • Our brand promise : closing the gap between brands and consumers. • Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. • It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! • Content Analysts expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, and general comments, in English and in German. On occasion, the Content Analyst may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients. Each client has a unique set of guidelines by which their content is processed and code. • The Content Analyst is also a multi-faceted individual who may be utilized for occasional special projects. Special projects may be in English as well as German. Native level proficiency in German is required for this position. Professional level competency in English is also required for this position. You will be expected to handle content in your native language and English. This is a part-time hourly, work from home position. You MUST reside in the United States in ONE of the states listed below. The start date for this role is Monday, December 2, 2024. • A new Content Analyst participates in an initial four-week paid training program. The Content Analyst will study independently to complete a blended training curriculum consisting of online modules and exams, attend a series of virtual coaching calls, and complete live, hands-on moderation hours. Someone who has successfully completed an online college course or similar exercise, and is able to apply concepts learned to real-world scenarios is an ideal candidate. • Once initial training is complete, the Content Analyst will commit to a semi-flexible schedule of 16 hours each week. 4 of those 16 scheduled hours must be on the weekend on Saturday and/or Sunday. These 16 hours will be assigned to days of the week but can be worked anytime within a 12-hour block. In addition to the 16 hours, Content Analysts may work extra flex time hours whenever they choose. Up to an additional 13 hours can be worked anytime during the week, up to a maximum of 29 hours per week.

Requirements

• Earned a bachelor’s degree or equivalent international credential • Proven professional working proficiency in English and native-level proficiency in German • Live in and have authorization to work in the United States. MUST be a resident of one of these states: TX (preferred and priority state), FL, GA, IN, NC, PA and TN. • 3+ years of experience working in a fast-paced office environment • Able to swiftly read, comprehend and assess content, and make on the spot decisions • Highly comfortable with learning and utilizing new web-based applications and tools • Excel at actively engaging with team members in a remote environment • Commit to taking ownership of your job performance to achieve or exceed performance benchmarks and metrics • Consistently committed to working a semi-flexible schedule of 16-29 hours per week. 4 of those hours must be between Saturday at 12:01 AM and 11:59 PM on Sunday. • Willingness to provide quality assurance checks of other teammates and machine-moderated content. • Possess a computer with up-to-date operating system, an up-to-date smartphone and strong, reliable high-speed Internet; a highly functioning home office is required.