Learning Experience Designer

March 15

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Big Brothers Big Sisters of America

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Big Brothers Big Sisters of America is a leading youth mentoring organization dedicated to helping the next generation succeed and thrive. With a mission to transform mentorship across the United States, Big Brothers Big Sisters matches adult volunteers ('Bigs') with children ('Littles') aged 6 through 18, fostering positive relationships that make a lasting impact on the lives of young people. Through community and school-based programs, the organization supports children from diverse backgrounds, including those from military families and with incarcerated parents. Committed to boosting self-confidence, educational outcomes, and impacting juvenile justice positively, Big Brothers Big Sisters relies on donor and volunteer support to expand its reach and influence.

Helping children reach their full potential

51 - 200 employees

Founded 1904

📋 Description

• As a direct report of the Senior Director, Learning and Development (L&D), the Learning Experience Designer (LXD) plays a critical role in shaping the learning and development landscape at BBBSA. • The LXD is responsible for crafting innovative learning experiences that not only align with Big Brothers Big Sisters of America’s (BBBSA) strategic objectives but also drive measurable organization outcomes. • With a performance-first mindset, the LXD leverages expertise in learning sciences, instructional design, and technology to create learner-centric solutions. • Conduct needs assessments and analyzes requests from internal customers to identify the most suitable learning solutions in alignment with organizational and learner needs. • Identify opportunities for improving learning experiences, focusing on skill development and leveraging various tools and techniques. • Design high-quality, scalable learning journeys that elevate talent performance and foster a culture of continuous learning across the organization. • Innovatively leverage technology tools and platforms to create engaging and immersive learning experiences. • Develop compelling business cases, including cost estimates, to advocate for investments or divestments in learning and performance initiatives. • Stay current with industry trends and innovative practices to continuously enhance BBBSA's learning experiences, drive business results, and support team development. • Apply advanced expertise in learner experience research, adult learning principles, and technology to create and optimize learning solutions aligned with organizational goals. • Mentor and coach agency learning staff to ensure the delivery of high-quality outcomes and foster their professional growth. • Collaborate effectively with colleagues, users, and leaders to develop impactful learning programs tailored to business goals and individual development objectives. • Collaborate and engage with subject matter experts (SMEs) and network members to create engaging, multimedia-rich learning content that aligns with learning objectives. • Keep abreast of emerging trends and technologies in education and learning, integrating innovative approaches into the learning architecture. • Facilitate learning sessions and forums, both in-person and virtual. • Solve complex problems creatively and align decisions with organization’s values.

🎯 Requirements

• Minimum of 5-7 years of learning design and consultation experience required, preferably with some experience in the Big Brothers Big Sisters (BBBS) network or a national affiliate environment, utilizing various learning methodologies. • Proficiency in Learning Sciences, Instructional Design, Capability Mapping, and Modern Learning Tools and Methodologies. • Skill in diagnosing and solving complex performance challenges, creating business cases, conducting ROI analysis, and delivering measurable results through learning initiatives. • Ability to facilitate design thinking/learner experience research. • Skill in designing and curating learner-centric learning journeys that prioritize skill development. • Expertise in Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies for addressing complex issues. • Effective organization and management of multiple projects within dynamic environments. • Competence in data analysis, learning analytics, and educational assessment principles for informed decision-making and accurate assessment of learning outcomes. • Ability to mentor peers or agencies in best practices pertaining to learning and performance methodologies.