Manager, Financial Operations

March 13

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Big Brothers Big Sisters of America

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Big Brothers Big Sisters of America is a leading youth mentoring organization dedicated to helping the next generation succeed and thrive. With a mission to transform mentorship across the United States, Big Brothers Big Sisters matches adult volunteers ('Bigs') with children ('Littles') aged 6 through 18, fostering positive relationships that make a lasting impact on the lives of young people. Through community and school-based programs, the organization supports children from diverse backgrounds, including those from military families and with incarcerated parents. Committed to boosting self-confidence, educational outcomes, and impacting juvenile justice positively, Big Brothers Big Sisters relies on donor and volunteer support to expand its reach and influence.

Helping children reach their full potential

51 - 200 employees

Founded 1904

📋 Description

• As a direct report of the Senior Manager, Accounting the Manager, Financial Operations will bring a highly organized and detail-oriented approach as a member of the finance team and member at Big Brothers Big Sisters of America (BBBSA). • The Manager will play a crucial role in ensuring accurate financial transactions and efficient cash flow management while maintaining positive relationships with vendors and customers. • The Manager, Financial Operations will lead with a collaborative approach in assisting accounting and department staff with software support and data research/query preparation. • Oversee the Accounts Payable (AP) function, including invoice processing, matching documentation, and ensuring timely and accurate payments to vendors/agencies by utilizing the provided A/P software. • Supervise the AP team, providing guidance, training, and regular performance feedback and assessments. • Review and approve vendor invoices, credit card expense reports, and pass- through payment requests for accuracy and compliance with company policies. • Monitor and manage 1099s, vendor relationships, addressing inquiries and resolving any discrepancies. • Collaborate with other finance/accounting department staff to streamline the procure-to- pay process and optimize vendor terms. • Lead the Accounts Receivable (AR) function, including monthly invoicing, cash application, and collection activities by utilizing the provided A/R software. • Supervise the AR team, providing guidance, training, and regular performance feedback and assessments. • Review and approve Big Brothers Big Sisters (BBBS) agency invoices, credit memos, and adjustments to ensure accuracy and adherence to established guidelines. • Oversee the cash application process, ensuring accurate and timely posting of agency payments. • Collaborate with appropriate departments to resolve billing and collection issues and foster positive customer relationships. • In partnership with the Resource Development (RD) department, reconcile revenue between Intacct and CRM systems. • Monitor daily cash flow to ensure adequate liquidity for operational needs while optimizing cash balances across accounts. • Generate regular AP and AR reports, analyze trends, and provide insights to senior management. • Assist in month-end and year-end closing processes, including account reconciliations, journal entries related to AP and AR transactions, and cash forecasting for future periods. • Ensure compliance with accounting standards and internal controls in all AP and AR activities. • Identify opportunities to enhance AP and AR processes, automation, and efficiency. • Implement best practices to minimize errors, reduce processing time, and optimize working capital management. • Assist with annual audit and PBC schedules. • Lead, motivate, and develop the AP/AR team, fostering a collaborative and high- performance work environment. • Provide guidance on complex transactions, escalate issues as needed, and facilitate cross- functional collaboration. • Recruit, train, retain, and cultivate professional development of direct reports. • Create a dynamic, supportive, and effective team that is impactful across the BBBSA and the Big Brothers Big Sisters Network. • Monitor progress against performance targets; implement countermeasures as needed.

🎯 Requirements

• Bachelor’s degree in accounting or related field, relevant educational or professional certification or equivalent work experience desired. • Minimum of 3-5 years of accounting experience, familiarity with basic accounting principles, and 2 years of supervisory experience required. • Experience in a nonprofit environment and/or public accounting is preferred but not required. • Knowledge of banks, banking systems, and cash management required. • Candidate must have a working knowledge, preferably advanced expertise of Microsoft Office Suite software and obtain proficiency within thirty (30) days of employment on the following software systems (training to be provided by BBBSA): Sage Intacct, Bill.com, Datarails, and Martus software. • Certifications required within 1 week of employment (to be provided by BBBSA): Udemy’s and Sage Academy financial-related courses. • Excellent verbal and written communications skills; • Excellent organizational skills and attention to detail; • Acuity for reading computer screens and/or documents and making changes as necessary/required; • Analytical abilities and multitasking to identify problems and recommend solutions; • Accuracy and attention to detail, organizational, and time management skills, while maintaining high levels of initiative in order to work within deadlines; • Use best practices and demonstrate up-to-date knowledge and skills in technology; • Excellent interpersonal and customer service skills; • Ability to work independently and collaboratively in a fast-paced environment; • Professional demeanor and strong interpersonal skills; • Advanced problem-solving skills and a proactive approach to tasks; • Demonstrated discretion and ability to handle confidential; information with integrity, discretion, and a professional approach.