IT Support Technician - Cyber Security

February 2

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BeforeCrypt Ltd

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Ransomware Recovery • Ransomware Experts • Ransomware Prevention • Cyber Security • Penetration Tests

11 - 50

Description

• Independent support of our customers in the event of cyber attacks through consulting and comprehensive remote technical support preservation of evidence through forensic analysis to support law enforcement agencies • Attempting data recovery through traditional data recovery methods (manual repair of backup files, Windows shadow copy services, etc) • Support for customers in the legally compliant payment of a ransom for the decryption of data (Ransomware) Compliance check before payment of the ransom for possible violation of sanctions (anti-money laundering / terrorist financing) Documentation of cyber-attacks for law enforcement agencies, data protection (GDPR) and insurance companies • Post-incident support to the client in securing their IT systems • Communicate closely with the team and independently improve processes • Active contribution to the further development and continuous improvement of our IT services and opening up new paths

Requirements

• At least 3 years of experience in IT Support (Help Desk, IT Administration, Network Engineering or similar) • Familiarity with the most common Windows client and server operating systems (Windows XP-11, Windows Server 2003-2022) • Experience in cyber security (Securing IT networks, Penetration Tests, Security Awareness, etc) • Familiarity with virtual server environments (Vmware, HyperV) and server and storage architecture (RAID systems, NAS) and the most common backup software (Veeam, Acronis, Altaro, etc) • Basic knowledge about Ransomware (optional) • Team player • Eye for detail • Creative with a desire to improve existing processes and workflows • Love for IT and implementing IT solutions • Persuasive and eloquent • Quick perception and high level of discipline • Fluency in German & English with clean and error-free written expression • Flexible working hours according to a flexitime model

Benefits

• Job security • Great working atmosphere • Work from anywhere • Leading-edge equipment • Participation in team events