Better Health Partnership is a regional health improvement collaborative based in Northeast Ohio, led by community stakeholders from various sectors. The organization focuses on advancing system-level change to achieve exceptional health value and eliminate health disparities. By fostering collaboration across sectors, Better Health Partnership addresses the social determinants of health, improves health outcomes for individuals with chronic conditions, and closes equity gaps. It connects patients with necessary healthcare and social services, such as housing and food resources, through initiatives like the Better Health Pathways HUB. The organization emphasizes data-informed improvements, shared learning, and equitable population and community health.
March 15
Better Health Partnership is a regional health improvement collaborative based in Northeast Ohio, led by community stakeholders from various sectors. The organization focuses on advancing system-level change to achieve exceptional health value and eliminate health disparities. By fostering collaboration across sectors, Better Health Partnership addresses the social determinants of health, improves health outcomes for individuals with chronic conditions, and closes equity gaps. It connects patients with necessary healthcare and social services, such as housing and food resources, through initiatives like the Better Health Pathways HUB. The organization emphasizes data-informed improvements, shared learning, and equitable population and community health.
• Better Health is seeking a highly motivated and detailed oriented Lead Processing Agent to join our growing team. • This role will play a pivotal role in receiving and processing priority referrals we receive from healthcare provider offices. • The Lead Processing Agent will report to the Provider Success Lead and is a critical position to drive speed and service within our white-glove Provider Success team. • Key activities include error-free data entry, prompt notification to Provider Success Coordinators upon receiving referrals, and medical record review. • Each member of the team answers inbound patient and provider phone calls, which require empathy, compassion, and genuine care for our patients. • This position is on a dynamic, fast-paced team within a startup.
• Prior experience working in a medical office or a healthcare startup. • Prior experience in insurance verification preferred • Prior experience in medical record management or collection preferred • Excellent communication skills (email, Slack, phone) • Proficient in Google Suite (Gmail, Google Sheets) • Teamwork/collaborative attitude is a must
• $17 - $18 per hour • Fully remote work • PTO and health, vision, and dental insurance • Talented and fun coworkers who are passionate about improving our healthcare system • The opportunity to be part of a mission-driven company and make a difference in patients’ lives
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