Principal Product Manager - Marketplace Dynamics

5 days ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $200k - $245k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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BetterHelp

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BetterHelp is the world's largest online therapy service, providing a platform where individuals can connect with licensed therapists through text, chat, audio, or video sessions. The service allows users to easily find a therapist that fits their specific needs and preferences, making mental health support accessible from anywhere at any time. With a network of over 30,000 licensed providers, BetterHelp seeks to improve mental well-being by catering to a range of issues such as depression, anxiety, relationships, and trauma, while ensuring the same level of professionalism as traditional in-office therapy.

Internet • Professional Counseling • Therapy

201 - 500 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

📋 Description

• BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. • As a Principal Product Manager, Marketplace at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders. • You will work at the intersection of Product, Design, Legal, Compliance, Security, and Regulatory as we further develop our strategic goals for the business and continue to innovate. • Drive the product vision and roadmap for your area of responsibility and ensure it is well aligned with the CPO's strategic roadmap. • Comfortable navigating fast-paced environments, making rapid progress, and aligning diverse, opinionated stakeholders around a shared vision.

🎯 Requirements

• 10+ years in product management, with minimum 3 years leading complex product initiatives • Bachelor’s degree in related field (CS, Eng, or Business) and nice to have a Master’s in a related field • Marketplace Dynamics: Understanding of member journey optimization, including engagement, retention, and reactivation strategies • Product Leadership & Impact: Proven success in launching and scaling impactful D2C products, with experience in marketplaces, global operations, and product-led growth. • Strategic Execution: Strong planning skills with the ability to break down complex problems and align stakeholders in fast-paced environments. • Data-Driven Decision-Making: Expertise in A/B and multivariate testing, leveraging insights to drive product performance. • Leadership & Collaboration: Skilled in mentoring, stakeholder management, and cross-functional leadership, with future opportunities to build a team. • Technical & Market Expertise: Strong technical acumen, SDLC knowledge, and a passion for tech trends and customer insight • Experience working on products at scale • Strong portfolio of launched products with demonstrable business impact • Experience with Agile/Scrum methodologies and product development tools • Excellence in quantitative analysis and making data driven decisions when appropriate • Proven ability to influence without direct authority

🏖️ Benefits

• Competitive compensation • Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • Unrivaled perks program (including free therapy, UberEats, and more) • Remote work with regular in-person bonding experiences sponsored by the company • Office in the heart of downtown Mountain View, a three-minute walk from Caltrain • Commuter benefits, FSA accounts, and Employee Stock Purchase Programs • The chance to build something that changes lives – and that people love • Any piece of hardware or software that will make you happy and productive • An awesome community of co-workers