Senior ML/AI Platform Engineer

March 28

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BetterHelp

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BetterHelp is the world's largest online therapy service, providing a platform where individuals can connect with licensed therapists through text, chat, audio, or video sessions. The service allows users to easily find a therapist that fits their specific needs and preferences, making mental health support accessible from anywhere at any time. With a network of over 30,000 licensed providers, BetterHelp seeks to improve mental well-being by catering to a range of issues such as depression, anxiety, relationships, and trauma, while ensuring the same level of professionalism as traditional in-office therapy.

Internet • Professional Counseling • Therapy

201 - 500 employees

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

📋 Description

• BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. • Founded in 2013, we are now the world’s largest online therapy service – providing affordable and convenient therapy in 210 countries and over 60 languages across the globe. • As a Senior ML/AI Platform Engineer at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. • You will be responsible for doing platform work to help productionizing and scale AI/ML products. • You will also assist ML Engineers and Data Scientists in deploying their code into production. • This is an exceptional opportunity for those who want to lead machine learning efforts and make an impact while working in one of the fastest growing businesses in the bay area.

🎯 Requirements

• 3+ years of experience in machine learning platform systems • Experience with autoscaling, and autoscaling such as load balancing • Solid understanding of distributed computing and proven experience with them • Superb written and oral communication skills • Experience integrating ai/machine learning models in production • Strong background in shell or bash scripting • Experience building CICD pipelines • Experience with infrastructure as service tools such as terrafrom, cloud formation • Experience working with AWS Lambda, ECS, ECR, Sagemaker or other cloud based platforms • Prior experience in production deployments on AWS Lambda, Fargate, EMR, or Airflow • Experience with development environment and deployments using Docker • Strong knowledge of computer science fundamentals, including object oriented programming, data structures, and algorithms • Experience in writing data pipeline and machine learning libraries and utilities • Willingness to learn new technologies • Willingness to mentor junior ml engineers and data scientists • Comfortable in a high-growth, fast-paced and agile environment

🏖️ Benefits

• Competitive salary & equity compensation • Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • Unrivaled perks program (including free therapy, UberEats, and more) • Remote work with regular in-person bonding experiences sponsored by the company • Office in the heart of downtown Mountain View, a three-minute walk from Caltrain • Commuter benefits, FSA accounts, and Employee Stock Purchase Programs • The chance to build something that changes lives – and that people love • Any piece of hardware or software that will make you happy and productive • An awesome community of co-workers