Senior Technical Account Manager
November 6
Description
• Responsible for building and maintaining post-sales relationships with EDB’s largest and most complex customers. • Serve as a trusted technical advisor to ensure successful implementations. • Provide technical leadership for the customer’s major Postgres initiatives. • Coordinate interaction between EDB’s technical teams and the customer’s IT team. • Help customers maximize the value of their Postgres investment.
Requirements
• Overall 10+ years experience in SAAS / Data analytics / IT industry with strong customer facing skills. • At least 8 years of hands-on experience with Postgres, Oracle, DB2, Sybase or MS SQL Server. • Advanced technical skills in data management platforms, operating systems, cloud technologies, and technical architecture. • Knowledgeable about data analytics and AI/ML concepts. • Must be able to speak both Japanese and English. • Demonstrated ability in customer-facing positions, preferably as a professional services consultant or a background in management consulting. • Excellent analytical skills regarding technical and project management issues. • Good understanding of strategic sales process. • Well-developed organizational skills with an ability to manage competing client demands. • Excellent communications and interpersonal skills, including ability to interact and communicate with CxO level personnel. • Bachelors / Masters degree in Information Technology / Computer science or equivalent technical training or industry experience preferred. • Professional certifications in any of the relational databases are desirable. • Expected to complete the EDB Postgres Professional Certification level within 6 months.
Benefits
• Range of benefits and resources to promote a healthy work-life balance and wellness. • Access to health and wellness tips and practices through CuraLinc. • Wellness Fridays extending to December 2024!
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