Customer Service Representative, English
5 days ago
Description
• Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. • Trusted by over 230 million people in 100+ countries for industry-leading security and user fund transparency. • Customer Service is extremely important, supporting users with excellent quality and fast response times.
Requirements
• 1+ years experience of proven customer facing experience or experience as a customer service representative • Strong ability in using IT for professional use and can handle somewhat technical queries from customers • Exceptional written communication skill and a good listening skills • Ability to multi-task, prioritize, and control time effectively • Knowledge of the cryptocurrency/blockchain field is a big plus • Multi-lingual capability is a big plus • Fluency in English is required to be able to coordinate with overseas partners and stakeholders • Willing to work weekends and irregular hours which will include night shifts
Benefits
• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
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