VIP & Institutional Sales Manager
November 24, 2023
Description
• Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients) • Expanding the relationships with existing customers by sustained communication, understanding of their needs • Building key customer service processes and systems, formulating management rules, and tracking the status of key customers • Analysis of user behavior, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions
Requirements
• At least 4-7 years working experience in sales and client services function with international financial background in banking, investments, etc • Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks, etc • Strong communication, ability to be flexible in a variety of situations, excellent relationship maintenance and sales skills, able to work under pressure • Passionate about crypto. Industry experience would be of an advantage • Fluent English and Ukrainian are a must
Benefits
• Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities • Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless • Tackle fast-paced, challenging and unique projects • Work in a truly global organization, with international teams and a flat organizational structure • Competitive salary and benefits • Balance life and work with flexible working hours and casual work attire
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