Billing Specialist

2 days ago

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BioRender

BioRender is a platform that enables scientists and researchers to create professional scientific figures quickly and easily. It offers a vast library of over 50,000 curated icons and templates across more than 30 fields of life sciences, including immunology, microbiology, and neuroscience. The tool is designed for ease of use with drag-and-drop functionality, allowing users to produce scientific figures up to 50 times faster than traditional methods. BioRender is trusted by over 2. 5 million scientists and used in over 1500 leading institutions, providing essential visual communication tools for scientific research, publications, presentations, and more.

Science Illustration • Science Communication • Technology • Startup • SAAS Startup

201 - 500 employees

🔬 Science

🧬 Biotechnology

⚡ Productivity

💰 Pre Seed Round on 2018-03

📋 Description

• Interact with customers via phone, chat, and email • Manage payment profiles and process payments • Troubleshoot payment errors • Collaborate with cross-functional teams

🎯 Requirements

• 1+ years of experience in a customer service and data entry role • Proficiency in Excel/Google Sheets • Experience with NetSuite & Stripe is considered a plus • Strong customer service experience, with a keen focus on problem-solving • Exceptional oral and written communication skills • Attention to detail and accuracy • Strong team player with a "can-do" attitude and a passion for excellence • Tech-savvy with the ability to navigate apps and software

🏖️ Benefits

• Remote-first environment with work flexibility • Mission-driven company focused on scientific communication • Diverse and inclusive workplace

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