3 days ago
• Provide pre-sales technical support for the development and implementation of complex solution offerings; • Serve as a trusted adviser at the customer side and assist technology stakeholders in setting and delivering on expectations; • Contribute to the team effort by sharing knowledge, documenting customer success stories, helping maintain the team lab environment, and participating in subject matter expert team initiatives; • Participate in product trainings and complete ongoing continuing education requirements to grow and enhance your skills; • Attend internal meetings with Engineering, Product Management, and other teams as required to provide information, presentations, demos, or other feedback for our offerings; • Help define the account strategy with the broader account teams ensuring we are meeting and exceeding the business needs of Virtuozzo’s partner, prospect, and customer base; • Research and write the responses to technical sections of RFI’s, RFP’s, and RFQs; • Ensure that revenue and new business quotas and service objectives are met; • Build relationships with Virtuozzo's customers and partners that result in deeper loyalty to Virtuozzo and broader adoption of Virtuozzo's solutions; • Gain understanding of customer business and IT environments and collaborate with sales teams to assess the potential application of Virtuozzo's solutions; • Meet online and offline with customers and prospects, respond to technology-related questions while deeply understand, assess customer needs; • Understand customer and partner needs in both Service Provider and Enterprise segments; • Produce and deliver customer specific product demonstrations and technical presentations; • Perform customer needs analysis and match them
• Profound ability to translate business requirements into technical features and vice versa. • Expert in the solution sales process, architecture, be able to design and blueprint technical and business process solutions. • Proven ability to share excitement and convey technical value propositions and convince stakeholders on various levels (up to CXO). • Ability to consult, coach and mentor others and perform effective knowledge sharing. • Customer oriented attitude and mindset, seniority, and confidence in presenting technical solutions and acting as key subject matter expert towards customers on various levels. • Deep understanding of relevant architectures, development and deployment and configuration management methodologies and tools. • Many years of relevant industry experience. • A Bachelor’s degree in Engineering, Computer Science, or Information Systems an asset. • High self-motivation and ability to work under high pressure and with a flexible schedule. • Project Management skills will be an advantage. • Excellent communication and presentation skills (verbal and written). • Excellent English and other languages skills (German will be a huge plus)
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