Client Success Specialist

January 15

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Logo of Phreesia

Phreesia

Phreesia is a company that provides digital solutions focused on enhancing patient engagement and streamlining workflows in the healthcare industry. With products that assist with patient registration, appointment scheduling, payment collection, and secure communication, Phreesia is committed to optimizing healthcare operations and improving patient experiences. They offer services tailored for both individual practices and large healthcare organizations, ensuring efficient information flow and patient interaction across various platforms.

Information Technology • Healthcare • Patient Intake Management

1001 - 5000 employees

Founded 2005

⚕️ Healthcare Insurance

📋 Description

• Support account teams in driving product adoption. • Maintain high contract renewal rates. • Increase overall client satisfaction. • Collaborate with various teams for issue resolution. • Provide expert consultation for product implementation.

🎯 Requirements

• Bachelor’s degree required. • 7+ years’ experience in client success and technical support. • Experience with international clients preferred. • SaaS or Healthcare Technology experience preferred. • Ability to prioritize multiple demands in a fast-paced environment. • Superior interpersonal, presentation, and telephone skills.

🏖️ Benefits

• Diverse and dynamic work environment. • Culture of recognition and inclusivity. • Opportunities for professional development and growth.

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