BitMEX
BitMEX is a leading cryptocurrency derivatives exchange founded in 2014, known for innovating the 100x leverage perpetual swap. The platform offers over 100 derivatives products, including Perpetual Swaps, Futures, Options, and Prediction Markets, alongside spot trading for various cryptocurrency pairs. BitMEX is a P2P crypto-products trading platform, wholly owned and operated by HDR Global Trading Limited, a Republic of Seychelles incorporated entity. It prides itself on its security record, having lost zero customer funds to intrusions or hacking, and provides low latency, deep liquidity trades with customizable trading interfaces. BitMEX also ensures compliance and frequently updates its Proof of Reserves and Liabilities for transparency.
Bitcoin • Trading • financial technology • derivatives • financial services
Customer Support Specialist - Korean Speaker
December 10, 2024
BitMEX
BitMEX is a leading cryptocurrency derivatives exchange founded in 2014, known for innovating the 100x leverage perpetual swap. The platform offers over 100 derivatives products, including Perpetual Swaps, Futures, Options, and Prediction Markets, alongside spot trading for various cryptocurrency pairs. BitMEX is a P2P crypto-products trading platform, wholly owned and operated by HDR Global Trading Limited, a Republic of Seychelles incorporated entity. It prides itself on its security record, having lost zero customer funds to intrusions or hacking, and provides low latency, deep liquidity trades with customizable trading interfaces. BitMEX also ensures compliance and frequently updates its Proof of Reserves and Liabilities for transparency.
Bitcoin • Trading • financial technology • derivatives • financial services
📋 Description
• Assist users in the Asian time zone through various channels • Identify and evaluate customer needs for satisfaction • Monitor community for issues and relay feedback • Face of the company, helping and maintaining relationships
🎯 Requirements
• Must be proficient in English and Korean • Must have trading experience • Experience resolving customer inquiries and providing a basic level of technical support • Ability to compute simple calculations on financial products • Experience or knowledge of cryptocurrency, blockchain or trading would be a plus • Attention to detail with excellent communication skills and patience • Ability to troubleshoot and discover answers quickly and effectively • Enjoy helping people and being patient with customers • Capable of working under pressure • Cooperative with strong team spirit and a willingness to motivate your other colleagues on the Customer Support Team
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