Senior Content Strategist

October 30

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Bixal

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Digital Marketing and Outreach • Social Media Strategy • Web Design & Development • Design - Creative and Interactive • Online Training Design & Development

201 - 500 employees

🏛️ Government

Description

• Assist in providing reasonable accommodation for individuals with disabilities. • Bixal, a consulting company, helps governments improve services through evidence-based strategies. • Role involves working remotely, authorized to work in the US without visa sponsorship. • Position aims to accelerate federal digital transformation and enhance public service delivery. • Develop content strategies applying human-centered design principles to client agencies. • Own content strategy lifecycle, planning, execution, and optimizations. • Collaborate with user researchers and data analysts for actionable insights and optimizations.

Requirements

• Bachelor’s degree in communications, journalism, marketing, or related field; a degree with a digital focus is preferred or other combination of education, training, and certifications. • 5+ years of experience developing and implementing content strategies for large websites and digital products; 7+ years of total professional experience. • Strong understanding of human-centered design (HCD) strategies, methods, and approaches, and how content strategy fits in and elevates UX and product design deliverables and solutions. • A portfolio of work that demonstrates a strong understanding of content strategy deliverables (e.g., content strategies, content models, content designs, UX writing). • Demonstrated experience working within cross-functional digital teams for at least 4 years. • Strong consultation and collaboration skills; comfortable facilitating meetings and workshops with cross-functional project teams. • Excellent verbal and written communication skills. • Experience in writing, revising, sourcing, and aggregating content. • Experience using voice of the customer data and analytics to support content strategy. • An understanding of plain language guidelines and accessibility standards (Section 508, WCAG). • Experience working with content management systems and/or digital experience. platforms, including creating and managing plans for migrating content from legacy to modernized content management solutions. • Ability to obtain a Public Trust clearance.

Benefits

• Competitive base salary • Flex hours • Work from home flexibility • 401K with matching incentive • Parental Leave • Medical/dental/vision benefits • Flex Spending Account • Company provided short-term disability • Company provided life insurance • Commuter benefits • Generous PTO • 11 Paid holidays • Professional development opportunities • New business referral bonus