BizForce
BizForce is a staffing and productivity partner that provides U. S. -based companies with access to highly skilled professionals, including architects, engineers, designers, and certified staff like billers and coders. The company offers a transparent, direct hiring model that eliminates middlemen and inflated costs, leading to savings of up to 60% over traditional staffing solutions. BizForce specializes in streamlining workforce solutions by integrating vetted employees into clients' existing operations, ensuring high productivity and accountability through software solutions. This scalable staffing approach allows businesses to adjust their workforce according to demand, enhancing productivity while reducing costs and onboarding time. Their services are particularly beneficial for organizations seeking flexibility and scalability in staffing architects and technical professionals efficiently.
Client Success Manager - Registered Architect
4 days ago
BizForce
BizForce is a staffing and productivity partner that provides U. S. -based companies with access to highly skilled professionals, including architects, engineers, designers, and certified staff like billers and coders. The company offers a transparent, direct hiring model that eliminates middlemen and inflated costs, leading to savings of up to 60% over traditional staffing solutions. BizForce specializes in streamlining workforce solutions by integrating vetted employees into clients' existing operations, ensuring high productivity and accountability through software solutions. This scalable staffing approach allows businesses to adjust their workforce according to demand, enhancing productivity while reducing costs and onboarding time. Their services are particularly beneficial for organizations seeking flexibility and scalability in staffing architects and technical professionals efficiently.
📋 Description
• We are seeking a seasoned and driven Registered Architect with at least 8 years of experience to join our team as a Client Success Manager! • This role is integral in fostering strong relationships with architect and engineer clients, ensuring their success, and driving mutual growth. • The ideal candidate is a proactive problem solver with a strong understanding of client engagement strategies, excellent communication skills, and a passion for delivering exceptional client experiences. • Key Responsibilities: • Client Relationship Management: Build and maintain strong, long-lasting relationships with architect and engineer clients. • Act as the main point of contact for clients, ensuring their needs are met and expectations are exceeded. • Client Onboarding and Engagement: Oversee the onboarding process to ensure clients quickly realize the value of our solutions. • Regularly engage with clients to understand their goals, challenges, and feedback. • Strategic Support and Consultation: Provide tailored solutions and recommendations to help clients optimize their outcomes. • Collaborate with internal teams to address client concerns and enhance product offerings. • Performance Monitoring: Track and analyze key client success metrics, identifying areas for improvement. • Prepare and deliver performance reports to clients, highlighting successes and opportunities. • Issue Resolution: Proactively address and resolve client concerns, ensuring satisfaction and retention. • Serve as an advocate for clients, providing insights to improve services and offerings. • Collaboration and Leadership: Work closely with sales, product, and technical teams to ensure seamless client experiences. • Lead initiatives to improve client success processes and tools.
🎯 Requirements
• Bachelor’s degree in Architecture • Licensed Architect • Minimum of 8 years of experience in client success, account management, or a related role. • Proven experience managing architect and engineer clients or similar technical professionals. • Strong interpersonal and communication skills, with the ability to influence and build trust. • Proficiency in customer relationship management (CRM) tools. • Analytical mindset with the ability to interpret data and make informed decisions. • Exceptional problem-solving and conflict-resolution abilities. • Demonstrated ability to work collaboratively across teams.
🏖️ Benefits
• Permanent Work From Home • Leave Credits • Monetary Allowance • Annual Bonus • Weekly Paychecks • Fixed Weekends Off • Thriving Company Culture with Complete Autonomy • Exclusive Specialized Training Programs • Unlock Your Potential with a Highly Competitive Salary
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