July 23
• Be responsible for answering incoming requests from our customers through live chat and email • Identify and assess customers' needs to achieve satisfaction • Engage in conversation and delight customers • Ability to answer a high volume of requests daily • Knowing our products inside and out so that you can provide accurate information • Build positive relationships by going above and beyond with customer service, ensuring that all questions, requests or concerns are handled appropriately • Contribute to team effort by accomplishing related results as needed • Working with a team of CSRs and other departments to find appropriate solutions
• Fluent in Spanish • Fluent English • Proficient in typing and computer navigation skills: at least a typing speed of 25 WPM • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and problem-solving skills • Ability to find the positive in any situation • Attentiveness and patience • Ability to multitask, prioritize, and manage time effectively • Interpersonal and customer service skills • Willingness to achieve goals and self-improvement • Willing to work on a shifting schedule
• 100% Remote work • Shifting schedule varies for 24 hours / 7 days a week operations coverage, up to 44 hours per week
Apply NowDecember 23, 2023
1001 - 5000
🇧🇷 Brazil – Remote
đź’° Venture Round on 2017-10
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
December 16, 2023
1001 - 5000
🇧🇷 Brazil – Remote
đź’° Venture Round on 2017-10
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
October 13, 2023
11 - 50
🇧🇷 Brazil – Remote
đź’µ $10 - $25 / year
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support