Field Service Imaging Engineer - Cath Lab

November 12, 2024

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Block Imaging

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Block Imaging is a company dedicated to the buying, selling, and servicing of medical imaging equipment worldwide. They specialize in providing used and refurbished imaging systems and parts, with a comprehensive stock of over 300 systems and 35,000 parts. Block Imaging places a high priority on customer success and satisfaction, offering services such as project coordination, equipment servicing, and importation support. They aim to give imaging equipment a second chance at life while emphasizing the importance of people and integrity in their operations. Block Imaging also provides extensive resources and learning centers to assist with imaging projects.

imaging equipment • mri machines • ct scanner • x-ray equipment • c-arm

201 - 500 employees

Founded 2023

⚕️ Healthcare Insurance

📋 Description

• Responsible for providing the best quality technical field support and service to our medical imaging customers through inspection, troubleshooting, repair and testing of medical imaging equipment. • Serve as a Cath Lab Field Service Imaging Engineer for the greater Birmingham, Alabama area. • Primarily service medical imaging equipment focused within primary hospital network. • Service medical imaging equipment for parts and service accounts for local area/region as needed. • Assure that imaging systems are fully calibrated and functioning to OEM performance levels. • Assure the needs of customers are being met and the system is operating based upon their needs. • Evaluate the equipment, troubleshoot and complete PMs, and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment. • Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications. • Provide advanced-level diagnosis and repair of imaging systems. • Support management through project feedback and communication of issues and opportunities. • Handle technical issues and questions. • Document processes created and educate end users. • Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site. • Serve as communication link to Director of Service Manager regarding status of projects. • Involve up to 50 percent travel; flexibility to travel when needed is required.

🎯 Requirements

• B.S. degree in Engineering or equivalent years of mechanical, electrical or computer experience. • 3-7 years’ experience in medical imaging engineering or equivalent preferred. • 5+ years on Philips Cath Lab; Azurion 7 M10 and Allura Xper FD20/FD10 desired. • Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner. • Mechanical aptitude and desire to solve problems using initiative and critical thinking skills. • Ability to work on concurrent projects and ensure timelines are met. • Capable of building positive working relationships with team members, customers and vendors. • Ability to be flexible and resolve situations with confidence and mature leadership. • Solution-oriented professional who treats others with dignity and respect. • Team player who will foster communication among teams and share success. • Hold self to a high standard while ensuring projects are completed on time. • Experience in delivering and demanding a high level of customer service. • Thorough knowledge of safety regulations. • Exceptional written and verbal communication skills including listening. • Proficient in Excel, Word, Outlook, keyboarding, and internet research.

🏖️ Benefits

• Competitive insurance coverage including - medical, dental, and vision coverage. • Full-time team members start at 16 days of PTO and receive two “people matter” days for volunteering in your community. • Quarterly bonuses to team members based on meeting company profitability goals. • 401(k) investment planning with a variety of options for deferrals and a generous company match. • Split the cost of qualified tuition expenses up to 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. • Team members who request Parental Leave under this policy will run concurrently with leave under the FMLA. The Company will provide up to three-weeks of paid maternity leave for the team members own medical recovery following the birth and three-days of paid paternal leave following the birth of own child to care for and bond with child. • Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.