2 days ago
• Responsible for providing the best quality technical field support and service to our medical imaging customers through inspection, troubleshooting, repair and testing of medical imaging equipment. • Serve as a Cath Lab Field Service Imaging Engineer for the greater Birmingham, Alabama area. • Primarily service medical imaging equipment focused within primary hospital network. • Service medical imaging equipment for parts and service accounts for local area/region as needed. • Assure that imaging systems are fully calibrated and functioning to OEM performance levels. • Assure the needs of customers are being met and the system is operating based upon their needs. • Evaluate the equipment, troubleshoot and complete PMs, and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment. • Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications. • Provide advanced-level diagnosis and repair of imaging systems. • Support management through project feedback and communication of issues and opportunities. • Handle technical issues and questions. • Document processes created and educate end users. • Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site. • Serve as communication link to Director of Service Manager regarding status of projects. • Involve up to 50 percent travel; flexibility to travel when needed is required.
• B.S. degree in Engineering or equivalent years of mechanical, electrical or computer experience. • 3-7 years’ experience in medical imaging engineering or equivalent preferred. • 5+ years on Philips Cath Lab; Azurion 7 M10 and Allura Xper FD20/FD10 desired. • Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner. • Mechanical aptitude and desire to solve problems using initiative and critical thinking skills. • Ability to work on concurrent projects and ensure timelines are met. • Capable of building positive working relationships with team members, customers and vendors. • Ability to be flexible and resolve situations with confidence and mature leadership. • Solution-oriented professional who treats others with dignity and respect. • Team player who will foster communication among teams and share success. • Hold self to a high standard while ensuring projects are completed on time. • Experience in delivering and demanding a high level of customer service. • Thorough knowledge of safety regulations. • Exceptional written and verbal communication skills including listening. • Proficient in Excel, Word, Outlook, keyboarding, and internet research.
• Competitive insurance coverage including - medical, dental, and vision coverage. • Full-time team members start at 16 days of PTO and receive two “people matter” days for volunteering in your community. • Quarterly bonuses to team members based on meeting company profitability goals. • 401(k) investment planning with a variety of options for deferrals and a generous company match. • Split the cost of qualified tuition expenses up to 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. • Team members who request Parental Leave under this policy will run concurrently with leave under the FMLA. The Company will provide up to three-weeks of paid maternity leave for the team members own medical recovery following the birth and three-days of paid paternal leave following the birth of own child to care for and bond with child. • Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.
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