Blue Acorn iCi
Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.
eCommerce • eCommerce Design • eCommerce Development • eCommerce Revenue Optimization • Analytics
Adobe Customer Journey Analytics Consultant
March 7
Blue Acorn iCi
Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.
eCommerce • eCommerce Design • eCommerce Development • eCommerce Revenue Optimization • Analytics
📋 Description
• The Adobe Customer Journey Analytics (CJA) Consultant will play a key role in helping clients unlock the full potential of their customer journey data. • Responsible for implementing, customizing, and optimizing Adobe Customer Journey Analytics (CJA) solutions. • Ensuring clients can seamlessly analyze and visualize cross-channel customer interactions. • Lead the end-to-end implementation and integration of Adobe Customer Journey Analytics. • Collaborate with clients to understand their business goals, customer journey needs, and analytics objectives. • Provide actionable insights and recommendations on optimizing Adobe CJA for enhanced data analysis and decision-making. • Develop and customize dashboards, reports, and data visualizations that align with client needs. • Work with clients to design and deploy custom metrics and KPIs within Adobe CJA. • Implement data quality standards and best practices to maintain high-quality customer journey data. • Provide training and support to client teams on Adobe Customer Journey Analytics usage, best practices, and data interpretation. • Act as the primary point of contact for clients, managing expectations and ensuring alignment on project timelines, deliverables, and outcomes. • Collaborate with cross-functional teams to ensure smooth implementation.
🎯 Requirements
• Minimum of 3-5 years of experience in digital analytics or customer journey analysis • Hands-on experience with Adobe Customer Journey Analytics or other Adobe Experience Cloud products (Adobe Analytics, Adobe Target, etc.) • Experience in data visualization tools such as Tableau, Power BI, or similar • Strong understanding of data management, ETL processes, and cross-channel data integration • Proficiency in Adobe CJA and/or Adobe Analytics setup, configuration, and troubleshooting • Familiarity with data modeling, segmentations, and building custom reports • Excellent problem-solving skills with the ability to analyze complex data and translate it into actionable business insights • Strong communication and presentation skills, with the ability to clearly articulate complex technical concepts to non-technical stakeholders • Bachelor’s degree in Computer Science, Marketing, Data Science, or related field, or equivalent experience • Experience with scripting languages (JavaScript, SQL, or other) is a plus • Previous consulting experience, particularly in a client-facing role, is a plus • Must be available to travel for on-site meetings with project teams
🏖️ Benefits
• medical, dental and vision insurance • life insurance • disability • paid time off • 401(k) • additional perks vary by location
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