Program Level Support, Enterprise IT/Health IT Services, Communication & Collaboration, Management and Advisory Services
2 - 10
5 days ago
Program Level Support, Enterprise IT/Health IT Services, Communication & Collaboration, Management and Advisory Services
2 - 10
• DoD Experience Preferred • Provide software maintenance in support of DMACS databases/applications/websites, including software development to address production incidents, user change requests, and other opportunities to improve the system to support users • Resolve Tier III trouble tickets using the Incident Management Tool (MHS Service Helpdesk) to enter work, record status updates, and resolve application and system incidents • Create and document automated and manual test plans and procedures, execute tests, analyze results, and report on test problems and anomalies (document bugs) • Perform software testing in all phases of the design-develop-test-release-maintain software life cycle • Understand various development methodologies, such as Agile and Scrum, and software testing platforms or environments • Be familiar with one or more open-source automated testing tools (Selenium) and scripting languages (JavaScript, Python, etc.) and RESTful API testing tools. • Stay up to date with automated testing tools. • Deliver test results, known risks, and impediments to project manager and development team. • Document findings in automated tools and communicate effectively with project manager, software developers, end users, and others to record, track, and close outstanding issues and requirements. • Participate in sprint planning sessions, daily scrums, sprint reviews, retrospectives, etc. • Implement automated testing processes to reduce workload and increase efficiency and reliability of QA process. • Use industry or contractor-specific tools to track the progress of automation improvements.
• High School Diploma • Three to Five (3 - 5) years’ experience in system testing • Ability to communicate clearly, concisely, and concretely in writing and verbally
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