Marketplace Content Operations Manager

September 17

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Social Media • Search Engine Optimization • Graphic Design • Amazon Advertising • Amazon

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Description

• Oversee day-to-day content management operations, ensuring high quality and on-time delivery of all content development projects • Build a high performing Content Operations team – Hire right, coach and develop the Content Operations team • Provide subject matter expertise on content optimization to digital content team, clients, and cross-functional teams, helping to maintain best in class content execution • Assess existing processes and lead the development of SOPs and more optimized workflows that ensure greater speed/efficiency while enhancing quality of output • Proactively assess merchandising data needs and work with data engineering team to develop or ingest such platform data into our in-house reporting tools • Effective resource planning and management – ability to forecast department capability or resource needs in advance to avoid resource constraints that can hamper quality work delivery

Requirements

• Bachelor’s Degree preferred • Highly proficient at organizing and analyzing data with Microsoft Excel • Has at least 3 years experience of independently developing and executing Marketplace Content Strategy (SEO, Enhanced Brand Content, Variation Strategy) on platforms such as Amazon, Walmart, and eBay. • Has strong business acumen and analytical skills to build insights-driven content optimization proposals • Has a holistic understanding of the critical growth factors that influence success on ecommerce marketplaces. • Must be a proactive, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment, is organized, detail oriented, collaborative, and fully embraces positive change. • Innovative problem-solver and self-starter who enjoys researching new platforms, technologies, and other resources to continuously enhance or improve existing processes. • Is an excellent communicator (written and verbal) with a keen attention to detail • Is an effective people manager or team lead who has a demonstrated track record of leading teams to consistently deliver high quality work on-time and in-full • Is available for full time work Monday – Friday, for an eight (8) hour window between 7:30 am and 5:00 pm EST