Marketplace Content Operations Manager

September 17, 2024

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Logo of Blue Wheel

Blue Wheel

Blue Wheel is an omni-channel marketing and operational partner that specializes in delivering excellence in digital commerce. The company focuses on full-service marketplace management, including catalog management, inventory and fulfillment, and advertising on platforms such as TikTok, Amazon, Walmart, and eBay. Blue Wheel aims to enhance brand sales across direct-to-consumer and major online marketplaces, providing services like brand protection, SEO, paid search, social media marketing, and influencer strategies. They support a wide range of industries including beauty, home goods, apparel, and health and fitness, by offering tailored marketing solutions from initial awareness to long-term customer retention.

Social Media • Search Engine Optimization • Graphic Design • Amazon Advertising • Amazon

51 - 200 employees

🛍️ eCommerce

🤝 B2B

📋 Description

• Oversee day-to-day content management operations, ensuring high quality and on-time delivery of all content development projects • Build a high performing Content Operations team – Hire right, coach and develop the Content Operations team • Provide subject matter expertise on content optimization to digital content team, clients, and cross-functional teams, helping to maintain best in class content execution • Assess existing processes and lead the development of SOPs and more optimized workflows that ensure greater speed/efficiency while enhancing quality of output • Proactively assess merchandising data needs and work with data engineering team to develop or ingest such platform data into our in-house reporting tools • Effective resource planning and management – ability to forecast department capability or resource needs in advance to avoid resource constraints that can hamper quality work delivery

🎯 Requirements

• Bachelor’s Degree preferred • Highly proficient at organizing and analyzing data with Microsoft Excel • Has at least 3 years experience of independently developing and executing Marketplace Content Strategy (SEO, Enhanced Brand Content, Variation Strategy) on platforms such as Amazon, Walmart, and eBay. • Has strong business acumen and analytical skills to build insights-driven content optimization proposals • Has a holistic understanding of the critical growth factors that influence success on ecommerce marketplaces. • Must be a proactive, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment, is organized, detail oriented, collaborative, and fully embraces positive change. • Innovative problem-solver and self-starter who enjoys researching new platforms, technologies, and other resources to continuously enhance or improve existing processes. • Is an excellent communicator (written and verbal) with a keen attention to detail • Is an effective people manager or team lead who has a demonstrated track record of leading teams to consistently deliver high quality work on-time and in-full • Is available for full time work Monday – Friday, for an eight (8) hour window between 7:30 am and 5:00 pm EST

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