Revenue Cycle Instructional Designer - Quality Analyst

February 12

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Logo of Boston Medical Center (BMC)

Boston Medical Center (BMC)

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

5001 - 10000 employees

Founded 1996

📋 Description

• The Revenue Cycle Instructional Designer and Quality Analyst is responsible for improving department operations by monitoring key performance indicators and providing training feedback. • Responsible for evaluating current workflows and developing process improvements to ensure quality and accurate information based on Epic applications. • Provides feedback to team members and supervisors utilizing Quality Assurance Scorecards. • Identifies and reports trends and concerns regarding quality assurance metrics, including statistical reporting documentation. • Maintains quality audit reports for all team members and tracks ongoing performance.

🎯 Requirements

• Bachelor’s degree is preferred. • Degree may be substituted for experience for candidates who have extensive training experience. • Epic Revenue Cycle Application Certification (HB and/or PB Application preferred). • 5+ years hospital revenue cycle experience and 2+ years of quality auditing or EHR training experience. • Certification or proficiency in one or more Epic Curriculum applications (or obtained within 3 months of employment). • Sound judgment and critical thinking. • Strong analytical, verbal and written communication skills, as well as interpersonal and presentation skills are essential. • Strong PC experience and Microsoft Office: experience required including Access, Excel and PowerPoint, Word skills required. • Ability to prioritize and handle multiple tasks. • Strong organization and follow-through skills. • Accuracy and attention to detail. • Strong customer service and interpersonal skills. • Strong communication skills. • Must be flexible and able to function within a team. • Ability to maintain composure in stressful circumstances.

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