Bondex
Bondex is building the leading Web3 professional network, aiming to monetize networks and advance careers by connecting talent with top companies. With over 4 million users, Bondex offers a platform where professionals can create an evolving profile showcasing their credentials and building an OnChain reputation. The platform enables users to earn through their network with referral bounties, bond points, and $BDXN airdrops. It also provides AI-powered job matching and candidate screening tools to help users discover job opportunities and rise to the top of hiring lists. Bondex serves Web3 companies in finding their next hire through its extensive talent network.
Technical Support Engineer
July 3, 2024
Bondex
Bondex is building the leading Web3 professional network, aiming to monetize networks and advance careers by connecting talent with top companies. With over 4 million users, Bondex offers a platform where professionals can create an evolving profile showcasing their credentials and building an OnChain reputation. The platform enables users to earn through their network with referral bounties, bond points, and $BDXN airdrops. It also provides AI-powered job matching and candidate screening tools to help users discover job opportunities and rise to the top of hiring lists. Bondex serves Web3 companies in finding their next hire through its extensive talent network.
Description
• Act as Level 2 support providing timely and accurate feedback to customers • Investigate technical issues, perform analysis, and provide recommendations • Classify urgency of service incidents and escalate appropriately • Contribute to educating and supporting client services teams • Define documentation processes for product changes • Use JIRA for recording issue context and raising it to Dev Team
Requirements
• Master at least one programming language (C++, Java, Python, JavaScript, etc.) • Familiar with RESTful and Websocket protocols • Use multiple channels for internal and external communication including JIRA, Zendesk, and Telegram
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