Forward Logistics Manager - Europe

September 15

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Bose Corporation

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Home Audio • OEM Automotive Audio • Professional Sound • Aviation Audio • Noise Reduction Technology

5001 - 10000

💰 Equity Crowdfunding on 2017-11

Description

• Develop and maintain strong relationships with our 3PL partners, serving as the primary point of contact for all forward logistics operations issues, initiatives and reviews in Europe. • Implement key performance indicators (KPIs) and service level agreements (SLAs) to track the performance of our 3PL partners, ensuring adherence to contractual obligations and continuous improvement. • Identify opportunities for process optimization and cost efficiency within the forward logistics operations, collaborating with cross-functional teams to implement best practices and innovative solutions. • Ensure the highest standards of product handling, packaging, and transportation are maintained throughout the logistics chain, minimizing the risk of damages and maximizing customer satisfaction. • Proactively identify and address any issues or challenges that arise during forward logistics operations, working closely with internal stakeholders and 3PL partners to implement timely and effective solutions. • Proactively identify and mitigate potential risks and disruptions to the forward logistics operations, implementing robust contingency plans to minimize impact on product availability and delivery timelines. • Stay abreast of relevant regulations and compliance standards governing forward logistics operations in Europe, ensuring full adherence and timely implementation of necessary changes. • Prepare regular reports and analysis on the performance of forward logistics operations, providing actionable insights and recommendations for continuous improvement to senior management. • Work with stakeholders from Bose and our network of 3PLs to drive forward initiatives to improve our European forward logistics network performance along financial, operational and CSAT dimensions.

Requirements

• Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management, Business Economics, or a related field. • Advanced degree preferred. • Minimum of 5 years of experience in logistics management, with a proven track record of success in a fast-paced and dynamic environment. • Deep and proven understanding of forward logistics processes for B2B and B2C, including transportation, warehousing, and distribution, preferably within the consumer electronics, premium brands or high-tech industry. • Experience working with third-party logistics (3PL) providers, with a strong ability to manage vendor relationships and drive performance improvements. • Excellent analytical and practical problem-solving skills, with the ability to leverage data and metrics to drive informed decision-making and process optimization. • Strong leadership and interpersonal skills, with the ability to effectively guide and collaborate with cross-functional teams and external partners. • Strong communication skills, both verbal and written, with the ability to effectively communicate with global teams, external partners, and senior management. • Self-starter with proven ability to thrive in a rapidly evolving and ambiguous environment, with a strong focus on results and continuous improvement. • Customer and result centric. • Able to anticipate and address potential issues before they turn into service disruption. • Familiar with logistics and transportation information systems. • SAP, WMS and TMS systems; MS applications proficiency required; SQL and data analytics/visualization tools, a plus. • Understanding of European Customs processes, a plus. • Multilingual proficiency; able and willing to travel up to 50% of time.