Admissions Manager

March 18

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Boundless Life Sciences Group

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Boundless Life Sciences Group is a specialized platform that supports life science brands through a diverse range of expert marketing services. The company offers AI-driven strategies, commercial consulting, medical communications, and strategic creative solutions tailored for each phase of a brand's lifecycle, from discovery to market maturity. By leveraging cutting-edge technologies and in-depth data science, Boundless Life Sciences Group aims to optimize brand strategies, streamline complex medical information delivery, and enhance marketing efforts with a comprehensive, unified client engagement model, ensuring seamless service with one point of contact and flexible billing.

201 - 500 employees

🧬 Biotechnology

⚕️ Healthcare Insurance

💰 $2M Seed Round on 2022-04

📋 Description

• Own and refine the admissions process, structured, data-driven, and customer-centric. • Design efficient, scalable admissions workflows that improve response times and decision-making. • Automate and digitize key steps in the admissions journey using CRM and workflow tools. • Analyze bottlenecks and inefficiencies, proposing data-driven improvements. • Establish clear success metrics for admissions speed, family satisfaction, and process effectiveness. • Lead and manage a team of 3 Admissions Specialists, ensuring they have necessary tools and resources. • Develop clear admission criteria that align with the company's values and long-term goals. • Collaborate with Sales, Education, and Community teams to ensure admissions align with program expectations. • Manage family communications with transparency, empathy, and efficiency throughout the admissions process. • Work closely with Sales and Education teams to ensure a seamless transition from inquiry to onboarding.

🎯 Requirements

• 3-5 years of Experience in admissions, customer success, or operational roles requiring structured decision-making. • Structured thinker with the ability to design efficient, scalable processes. • Strong business acumen, understanding how admissions decisions impact the broader company strategy. • Expertise in workflow automation, CRM tools (HubSpot preferred), and process optimization. • Excellent problem-solving and analytical skills, able to identify and implement improvements. • Exceptional communication skills, capable of explaining complex decisions in a clear, approachable way. • Strong English communication skill, in order to explain complex decisions in an approachable way. • Comfortable working with data-driven decision-making and performance tracking. • Strong cross-functional collaboration skills, able to work with Education, Sales, and Operations teams. • Experience in education or family profiling is a plus, but not required.

🏖️ Benefits

• Join a fast-growing company with a solid financial foundation. • Potential for professional growth as the company continues to expand. • Be part of a mission-driven team, expanding into new markets and creating unique customer experiences.