Bounteous
Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.
501 - 1000 employees
Founded 2003
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Private Equity Round on 2021-08
Manager - Incident Response
October 8, 2024
Bounteous
Bounteous is a digital solutions firm known for its co-innovation model, which assists leading brands in navigating digital transformations and enhancing user experiences. The company partners with businesses from various sectors such as financial services, healthcare, telecommunications, retail, and convenience, to deliver data-driven solutions. Bounteous offers expertise in areas including artificial intelligence, data analytics, digital commerce, and cloud enablement, helping its clients harness technology for sustained growth and brand loyalty. With a global presence, Bounteous is dedicated to creating personalized and effective digital strategies that drive business success.
501 - 1000 employees
Founded 2003
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Private Equity Round on 2021-08
📋 Description
• Bounteous x Accolite makes the future faster for the world's most ambitious brands. • Our services span Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. • We create exceptional and efficient business impact and help our clients win. • Our India based Managed Services team is looking for a Lead Systems Engineer who can craft and maintain flexible systems that meet the needs of our clients.
🎯 Requirements
• Strong background in cloud technologies • Proficiency in using monitoring and alerting tools (e.g., New Relic, Datadog) • Ability to analyze and interpret alerts and logs to pinpoint the source of the issue • Ability to quickly identify and prioritize critical issues • Experience with incident management processes and tools (e.g., PagerDuty) • Strong problem-solving skills to diagnose and resolve system and application issues • Proficiency in using diagnostic tools and techniques (e.g., logs analysis, tracing, profiling) • Strong working knowledge of operating systems (Linux/Windows) and system administration tasks • Familiarity with key system components like CPU, memory, disk, and network • Basic knowledge of database management and troubleshooting (e.g., MySQL, PostgreSQL, MS-SQL) • Experience with managing cloud resources and troubleshooting cloud-specific issues • Clear and concise communication skills to convey the status and impact of the outage to stakeholders • Ability to coordinate effectively with different teams (e.g., development, operations, support) • Ability to remain calm and focused under pressure • Effective time management to handle multiple tasks and prioritize urgent issues • Ability to document the incident, including steps taken to diagnose and resolve the issue
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